1/19/2006

Just back from grocery shopping, and I 've shot off an email to spice islands. Thought I'd share it with you.



I was just out doing my grocery shopping for the week, and I needed to pick up some garam masala. I saw your garam masala seasoning mix, and almost bought it before I noticed something strange - at least a third of the masala seemed to be large crystals of salt! I had always thought Spice Island was a premium brand, and I didn't mind paying a little more for top quality. Apparently, I was wrong. Padding out spice blends with salt to cut costs is disgraceful! Fortunately, I was able to find a variety of garam masala from McCormick that didn't use salt as a filler. I'm very dissappointed in you. You're clearly trying to sell a substandard product to those who don't know any better. Rather than risk falling prey to one of these schemes, I'll simply steer clear of your section of the spice aisle, and that goes for Durkee, as well. Count me a
dissappointed ex-customer.


For reference, the bottle that is NOT garam masala looks like this---->
NOT GOOD--------->



<---------------The bottle that IS garam masala looks like this
<----------GOOD
I'll post if I get a response. I'm not very hopeful. In November of 2005, I sent off two emails to good companies: The first, sent because I got a bad can of V8, recieved no reply. The second, sent to thank grapenuts for modifying their cereal so that it is no longer painful received an apology and a coupon for free grapenuts. I expect spice island will probably put me in their new ad campaign. I just don't get big corporations, which sucks, because I work for one. sigh

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